By Dave Walden – Manager of Warehouse Partners
Customer Service…….what is it? If one starts to ask they will find as many opinions or definitions as people. All companies will have it mentioned early and often in their mission statements. To me, it is understanding the expectations of a client, then developing the best processes, practices, and people to meet or exceed those expectations. At the end of the day, it is all about people developing strong working partnerships with a focus on meeting all their deliverables.
At Casestack, our only assets are people and our only product is service. Casestack is striving to be a great company and all of us are obsessed with providing “World Class” customer service. Being in a very competitive environment where customers want faster and better services means each of us at Casestack are empowered to provide the highest level of value added services.